Frequently Asked Questions

What areas do you serve?

Clark’s Termite & Pest Control services all across South Carolina, as well as Raleigh, North Carolina and Savannah, Georgia. 

What services do you offer?

Clark’s offers pest control solutions for nearly every issue. We provide both residential and commercial services. Some of the services we offer include general pest, termites, fire ants, bedbugs, and wildlife control. We also feature digital pest control called SMART that operates wirelessy around clock. To see all of our services, visit clarkspest.com

How often should I have my home inspected for termites?

We suggest scheduling a free termite estimate if you currently do not have a termite bond on your home. For homes that are bonded, we come out annually to ensure that there is no termite activity. 

I need to cancel an appointment. What should I do?

If you need to cancel your appointment, please call or text 866-781-4991 to speak to a Customer Service Representative. You can also email us at clarkscsr@clarkspest.com. 

Do you offer services for commercial properties?

Yes, Clark’s offers Commercial pest control for nearly every industry. Visit https://www.clarkspest.com/commercial-services/ to learn more. 

How long does it take the treatment to work?

Most pest control treatments will be effective in 10-14 days. If you notice increased pest activity after treatment, that’s actually a good sign that it’s working. Some direct treatments, such as for a wasp nest, will be effective within days. 

What happens if it rains after my service?

Exterior treatments dry within 1-2 hours. Once the material dries, rain will not wash it away. If rain is predicted all day, we do have a specialized treatment that we can do instead. We also have our 100% service satisfaction guarantee, so if you start to see activity or feel the treatment was not as effective, we can go back out and treat again.

Are both the interior and exterior of my home covered?

Clark’s pest control plan protects against over 55 common household pests. Your first initial pest control appointment will include the interior and exterior. After the initial appointment, we will treat exterior only unless you start seeing activity inside the home, then we would gladly retreat the interior

Is there any notification before services are performed?

Yes! We will notify you by email a few days prior to service. You may also opt in to text message or phone call notifications. You don’t need to be home for an exterior treatment, but someone does need to let us in for an interior service. We will let you know which service will be performed in the notification.

Do you provide services to mobile homes?

Yes, Clark’s provides service to mobile homes, in addition to other types of dwellings. 

I moved and would like to change my address. Can I do this on the Pest Portal?

No, you can not change your address on the Pest Portal. You can change your address by calling or texting 866-781-4991 or emailing clarkscsr@clarkspest.com. 

Am I able to pre-pay for services?

Yes, you can pre-pay for your Clark’s services. Just call 866-781-4991 to pay over the phone with a Customer Service Representative. 

Do you provide services for chipmunks?

No, Clark’s Termite & Pest Control does not provide chipmunk treatment services. 

Am I able to request a specific technician for my appointments?

You may request a specific Service Professional, but we cannot guarantee it. We schedule services based on efficiency.

I have a fishpond. Can the treatments negatively affect the pond or fish?

Clark’s Service Professionals are trained to avoid areas near water, vegetable gardens, bees, and anything else that should be protected.

I have a pool. Can the treatments negatively affect the pool?

Clark’s applications will not negatively affect your pool. We use only the most environmentally friendly materials and apply them carefully and efficiently so that only target areas are effected. 

What methods of payment can be used?

Clark’s Termite & Pest Control accepts credit/debit card and check payments.  

Can the technicians perform services when I am not home?

Yes, Clark’s Service Professionals can perform exterior treatments when no one is home. We just request that all pets be kept inside and that things like children’s toys be removed from treatment areas. If you have a seasonal property that you can’t be at for an interior service, you can provide a key to Clark’s for us to service the interior. 

How long do services take?

The length of the service will vary based on the size of your home and the services being performed. If you call 866-781-4991, our Customer Service Representatives can give you an estimate. 

Can more than one service be performed during the same appointment time?

It will depend on what services are being performed, but we will try to perform services as efficiently as possible.

How do you access the Pest Portal and what resources does it provide?

The Pest Portal can be accessed on Clark’s homepage- https://myaccount.clarkspest.com/login. It’s easy to sign up. Once you’re in, you can see upcoming service dates, request a service, see service reports, pay your bill and edit billing methods, and more.

I have two homes. Do you have multiple locations?

We would love to service multiple properties for you, provided they are in our service area. We provide service throughout South Carolina, but to confirm your specific location, please call 866-781-4991.  

How often do I receive treatments if I purchase your Clark's general pest control plan?

Clark’s general pest control plan is a tri-annual program with three scheduled services throughout the year. However, it includes a 100% service satisfaction guarantee. If you’re having pest issues between scheduled services, we’ll come out at no additional charge.

Do you offer a service guarantee?

Yes! Some of our service plans, including general pest control, come with a 100% service satisfaction guarantee. We’ll come to your location between scheduled services at no additional charge if you’re having pest issues. And we’ll keep coming back until it’s resolved.

I have pets. Are your treatments pet-friendly?

Our general pest control is people and pet friendly, we just ask that your pets are secured when we are doing the treatment to avoid being in direct contact with our product. We are also proud to offer SMART digital pest control. This service communicates wirelessly to our headquarters when there is pest activity, and does not use any rodenticides. Call 866-781-4991 to learn more about SMART and other pet-friendly pest control methods.

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